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Date Posted: 09/05/02

Office Manager for New Orleans Branch Office

Salary: $26,000 - $29,000 depending on experience and qualifications, plus benefits.

Essential Responsibilities: Oversee all office administrative functions, provide staff support, coordinate the general operations of the office, answer and direct phone calls, process immigration cases, prepare monthly reports for office and programs, and implement assigned program activities under the supervision of the Operations Director. Requirements: College level education, fluency in English and Vietnamese, attention to details, ability to multi-task, positive attitude, administrative abilities, organizational skills, computer literacy, knowledge of office machinery.

Location: New Orleans. Office Manager for New Orleans Branch Office Boat People S.O.S., New Orleans serves some Vietnamese refugees and immigrants. Services include immigration and naturalization assistance, after-school activities for youths, basic ESL and computer skills instruction for adults, mental health screening and referral, tax clinics, life skills training and community outreach.

Salary: $26,000 - $29,000 depending on experience and qualifications, plus benefits.

Essential Responsibilities:
1) Oversee all office administrative functions;
2) Process immigration cases (fee for service);
3) Coordinate the general operations of the office, including answering and directing phone calls, filing correspondence, maintaining appearance of office common areas, maintaining office machines, bookkeeping, greeting visitors, conducting intake;
4) Process outgoing mail and, when applicable, deliver to drop-off location;
5) Open all incoming mail and disseminate, separating checks for accounting purposes;
6) Log checks into accounting database, make copies and distribute to appropriate staff; make deposits at direction of Operations Director;
7) File checks/check requests in financial files; 8) Maintain general office contact database;
9) Maintain office schedule and events;
10) Update administrative manual, document all procedures;
11) Maintain good order of administrative and accounting files;
12) Keep office supplies stocked and organized;
13) Maintain tracking database and arrange retrieval when necessary;
14) Submit timesheets and reports to headquarters on time;
15) Attend meetings with public and private agencies;
16) Distribute Mach Song newspaper;
17) Implement other program activities as directed by the Operations Director.

Goals:
1) All programs will be implemented on budget and on time;
2) All activities will be documented and reported to headquarters on time;
3) Clients will receive quality services;
4) BPSOS will be well represented among public and private agencies;
5) The fee for service operation will bring in at least 10% of the total budget.

Requirements:
1) Fluency in Vietnamese and English;
2) Outstanding administrative abilities, including word processing, filing, and phone manners; 3) Excellent organizational skills;
4) Ability to multi-task in a fast-paced, high-pressure environment;
5) Superior oral and written communication skills;
6) Highly-developed interpersonal abilities;
7) PC computer literacy, proficient in Word, Excel and Internet usage; 8) Working knowledge of office machinery;
9) Bachelor's degree preferred, but not required.

Location: New Orleans

================================= Date Posted: 08/05/02 Case Manager Salary: $27K - $30K depending on experience, plus benefits. Essential Responsibilities: Provide case management for victims of domestic violence and human trafficking, including case intake, information and referral, advocacy, interpretation and translation, file maintenance and reporting activities, and assistance to Program Manager. Requirements: Fluency in English and Vietnamese; Bachelor's degree in social work or related field; at least one year of experience in working with victims of trauma; demonstrated commitment to working with victims of domestic violence and/or human trafficking; and ability to work independently and in a team. Location: DC metropolitan area. Case Manager Boat People SOS, Inc. (BPSOS) is seeking a full-time Case Manager for its Community Against Domestic Violence (CADV) and Victims of Exploitation and Trafficking Assistance (VETA) Programs. BPSOS has been providing services to the Vietnamese community for over 22 years. In 2000, the CADV program was established to conduct community outreach and education on domestic violence within the Vietnamese communities in the Northern Virginia area. In 2001, VETA was created to respond to the needs of over 150 victims of human trafficking being resettled in the United States after being freed from a sweatshop in American Samoa. These programs are now seeking a Case Manager to provide on-going assistance to victims of domestic violence and human trafficking. Salary: $27K - $30K depending on experience, plus benefits. Essential Responsibilities: 1) Complete intakes and needs assessments for victims of domestic violence and human trafficking; 2) Provide support, information, services, and advocacy to victims of domestic violence and human trafficking; 3) Assist clients in accessing social services including ESL classes, health care, and public benefits; 4) Accompany clients to appointments and provide advocacy, interpretation, and translation to ensure clients' access to needed services; 5) Maintain updated files on clients and other required documentation; 6) Assist Program Manager in conducting community outreach and education on services available to victims of domestic violence and human trafficking in the Vietnamese community; 7) Assist Program staff in creating and improving education and assessment tools. 8) File monthly activities reports with the Program Manager. Goals: 1) Ensure that victims receive prompt, comprehensive quality service; 2) Establish standards of excellence in service delivery; 3) Build capacity for BPSOS headquarters and branch offices in service to victims of trafficking and domestic violence; 4) Create strategic partnerships with community-based organizations, victim advocates, and service agencies. Requirements: 1) Fluency in English and Vietnamese; 2) Bachelor's degree in social work or related field; 3) At least one year of experience in working with victims of trauma (domestic violence, family violence, sexual assault, or human trafficking preferred) required; 4) Demonstrated commitment to working with victims of domestic violence and/or human trafficking; 5) Ability to work independently and in a team; 6) Bicultural background preferred. Location: DC metropolitan area.